Darrius Oliver
About Darrius Oliver
Darrius Oliver is a Service Specialist currently employed at Epiq in Atlanta, Georgia, where he has worked since 2019. He has a diverse background in security and customer service, with previous roles at Securitas Security Services, ABM Industries, UPS, and Walden Security.
Current Role at Epiq
Darrius Oliver has been employed at Epiq as a Service Specialist since 2019. In this role, he focuses on delivering high-quality service and support to clients. His responsibilities include addressing customer inquiries and ensuring that service standards are met. His experience in customer service and problem-solving contributes to the overall efficiency of the team.
Previous Experience in Security Services
Darrius Oliver has a background in security services, having worked at Securitas Security Services USA, Inc. as a Security Professional from 2017 to 2019 in Atlanta, Georgia. Prior to that, he served as a Site Security Officer and Lead Officer at Walden Security from 2016 to 2017. His roles in these positions involved maintaining safety and security protocols.
Education and Expertise
Darrius Oliver studied at Erie Community College, where he earned two Associate of Arts and Sciences (A.A.S.) degrees in Applied Mathematics and Computer Science from 2000 to 2003. This educational background provides him with a strong foundation in analytical skills and technical knowledge, which he applies in his professional roles.
Customer Service and Problem-Solving Skills
Darrius Oliver possesses strong listening skills that enhance his ability to provide high-quality customer service. He utilizes problem-solving and solution-based skills to address customer needs effectively, aiming to achieve excellence for both customers and the company. His approach minimizes escalation and fosters positive interactions.
Volunteer Work and Community Involvement
In addition to his professional responsibilities, Darrius Oliver engages in various forms of volunteer work. He dedicates time to providing assistance and motivational support to the general public. This involvement reflects his commitment to community service and helping others.