Darron Burns
About Darron Burns
Darron Burns is a Senior Operations Manager at Epiq, with a background in military service and extensive experience in operations and project management. He holds a Bachelor of Science in Sales and Marketing Management and an MBA, and is skilled in RFQ/RFP development, contract administration, and process improvement.
Work at Epiq
Darron Burns has been serving as a Senior Operations Manager at Epiq since 2019. He is based in Memphis, Tennessee, where he focuses on optimizing resource utilization and effectiveness to enhance business processes. His role involves overseeing operations and ensuring efficient management practices are in place to support the company's objectives.
Military Background
Darron Burns served in the U.S. Army as a Sergeant (E-5) from 1994 to 2000. He was part of the 101st Airborne Division stationed at Fort Campbell, Kentucky. His military experience contributed to his leadership skills and operational expertise.
Education and Expertise
Darron Burns holds a Bachelor of Science degree in Sales and Marketing Management from Austin Peay State University. He also earned a Master of Business Administration from Keller Graduate School of Management of DeVry University, where he studied Project Management. His expertise includes RFQ/RFP development, contract administration, and the ADKAR methodology for change management.
Previous Work Experience
Before joining Epiq, Darron Burns held several positions in various organizations. He worked as a Senior Consultant in Program Management at ADT from 2012 to 2014 and as an Operations Project Manager (Contract) at ADT from 2008 to 2012. Additionally, he served as a Shared Services Manager at Kaiser Permanente from 2003 to 2008, focusing on service agreement performance management.
Certifications and Skills
Darron Burns holds a Six Sigma Black Belt certification, indicating his proficiency in process improvement and quality management. He possesses strong analytical skills and insights support capabilities, which aid in data-informed decision-making. His experience includes developing customer-focused programs across diverse industries.