Derek Bowen
About Derek Bowen
Derek Bowen is an Accounts Receivable Manager at Epiq, with a strong background in collections and customer service. He previously served in the United States Army and has experience in call center operations and team leadership.
Work at Epiq
Derek Bowen has been employed at Epiq as an Accounts Receivable Manager since 2020. In this role, he oversees accounts receivable processes and manages financial transactions within the organization. His position is based in Kansas City, Kansas, where he has contributed to the company's financial operations for four years.
Previous Experience in the Army
Before joining Epiq, Derek Bowen served in the United States Army as an Infantry Team Leader from 2004 to 2007. His service took place in the Killeen/Temple, Texas area, where he gained leadership experience and honed his skills in team management and operational effectiveness.
Experience at Convergys ARM - Encore RMI
Derek Bowen worked as a Collections Specialist at Convergys ARM - Encore RMI from 2003 to 2004. During his one-year tenure in Olathe, Kansas, he developed expertise in collections processes and customer service, which laid the foundation for his future roles in accounts receivable management.
Education and Expertise
Derek Bowen studied at The University of Kansas, where he gained knowledge that supports his professional career. He has demonstrated skills in negotiation, business process improvement, and team leadership, particularly within the call center industry. His background includes significant experience in call center training and operations management.