Derren O'neal
About Derren O'neal
Derren O'Neal serves as the Enterprise Account Director at Epiq in Houston, Texas, a position he has held since 2021. With a diverse background in operations and account management across various companies, he has consistently generated significant revenue in the legal sector.
Work at Epiq
Derren O'neal has been serving as the Enterprise Account Director at Epiq since 2021. In this role, he is responsible for managing key accounts and driving business growth within the organization. He operates from Houston, Texas, and has been instrumental in overseeing a team of over 150 employees, which includes entry-level operators, supervisors, and account managers. His focus on client relationships and operational efficiency contributes to the overall success of Epiq.
Previous Experience
Before joining Epiq, Derren O'neal held several significant positions in various companies. He worked at Exela Technologies as the Director of Service Delivery for one year, where he managed operations in the legal industry. Prior to that, he served as the National Operations Manager at DTI LLC for one year. His career also includes a lengthy tenure at Williams Lea, where he progressed from Account Manager to Senior Account Manager over an eight-year period. His early career included roles at FedEx Office and Bowne, where he gained experience in production management and graphic design.
Education and Expertise
Derren O'neal holds a Bachelor of Arts degree in Geography from California State University - East Bay, where he studied from 2005 to 2010. He also attended Chabot College, achieving a bachelor's degree from 1995 to 1997. His educational background, combined with extensive professional experience, provides him with a strong foundation in operations management and client relations, particularly in the legal and commercial sectors.
Achievements in Operations Management
Throughout his career, Derren O'neal has achieved notable successes in operations management. At FedEx Kinko’s, he successfully launched a reinvented secure commercial production center concept in Atlanta, Georgia. He also contributed to the development of a procedures guide for future production centers nationwide. In his current role, he is responsible for generating over $8 million in annual revenue in the legal field, consistently meeting profit targets and managing a multi-site account for an investment bank.