Dylan Fuqua
About Dylan Fuqua
Dylan Fuqua is an IT Solutions Engineer and Desktop Engineer at Epiq, where he has worked since 2017. He specializes in cloud deployment, print management, and security processes, contributing significantly to the efficiency and security of IT operations.
Work at Epiq
Dylan Fuqua has been employed at Epiq as an IT Solutions Engineer and Desktop Engineer since 2017. He operates in the Kansas City, Missouri area, primarily in a remote capacity. During his tenure, he has led significant initiatives, including the global deployment of Windows 365 CloudPCs, which facilitated the rapid setup of call centers while ensuring secure data containment. Additionally, he configured Azure Universal Print across all Epiq offices, which improved control and visibility over office printing operations.
Education and Expertise
Dylan Fuqua studied at Central Missouri State University, where he focused on Aviation/Airway Management and Operations. He earned an Associate's degree during his three-year study from 2012 to 2015. His educational background complements his technical skills in IT solutions and desktop engineering, enabling him to effectively manage complex IT environments and implement innovative solutions.
Background
Before joining Epiq, Dylan Fuqua worked at Bluegreen in a sales role for seven months in 2011, based in the Columbia, Missouri area. This experience provided him with foundational skills in customer interaction and service, which he has carried into his technical career. His transition from sales to IT solutions engineering reflects a diverse professional background.
Achievements
Dylan Fuqua has made notable contributions to Epiq's IT infrastructure. He implemented a new approval and review process for cloud applications, collaborating with security and identity access teams to mitigate risks. He also enhanced incident response capabilities by improving logging to Microsoft Sentinel for security teams. Additionally, he automated third-party endpoint patching for workstations and servers using Patch My PC, which increased efficiency and security. His orchestration of a seamless rollout of Microsoft Intune for 6,000 remote users further demonstrates his expertise in device management and security.