Enkelejda (Linda) Kraja
About Enkelejda (Linda) Kraja
Enkelejda (Linda) Kraja serves as a Team Lead Manager at Epiq, where she has worked since 2016. She has a background in B2B sales, account management, and expertise in Salesforce.com.
Work at Epiq
Enkelejda (Linda) Kraja has been employed at Epiq since 2016, serving as a Team Lead Manager for eight years. In this role, she oversees team operations and ensures the effective management of projects. Her responsibilities include coordinating with various departments and maintaining high standards of service delivery. Kraja's experience at Epiq highlights her commitment to the organization and her ability to lead teams in a dynamic work environment.
Education and Expertise
Kraja studied at Bramson ORT College, where she earned a degree in Accounting. This educational background has equipped her with essential financial skills that complement her professional experience. Additionally, she possesses expertise in Salesforce.com, a widely used customer relationship management platform. This knowledge enhances her ability to manage client relationships effectively and streamline sales processes.
Background
Before joining Epiq, Kraja worked at TransPerfect as a Shift Manager from 2013 to 2014. This role provided her with valuable experience in managing teams and operations in a fast-paced environment. Her transition from TransPerfect to Epiq marks a significant step in her career, allowing her to further develop her skills in account management and B2B sales.
Skills in B2B Sales
Kraja has demonstrated proficiency in Business-to-Business (B2B) sales, indicating her capability in engaging with corporate clients. Her skills in this area suggest a strong understanding of client needs and the ability to tailor solutions accordingly. This expertise is critical in fostering long-term relationships with clients and driving business growth.
Account Management Proficiency
Kraja has a strong background in account management, which involves maintaining and growing client relationships. Her experience in this field indicates her ability to understand client requirements and deliver tailored services. This proficiency is essential for ensuring client satisfaction and loyalty, contributing to the overall success of the organizations she has been part of.