Eric Spence
About Eric Spence
Eric Spence is a Training Specialist currently employed at Epiq since 2019, with a background in operations and project management across various companies. He has held roles at Success Group International and ServiceTitan, and he holds a Bachelor of Arts in Business Administration from North Dakota State University.
Current Role at Epiq
Eric Spence has been serving as a Training Specialist at Epiq since 2019. In this role, he is responsible for developing and delivering training programs that enhance employee skills and knowledge within the organization. His position is based in the Phoenix, Arizona Area, where he focuses on improving operational efficiency and employee performance through effective training methodologies.
Previous Experience at Success Group International
Eric Spence worked at Success Group International in various capacities. He served as Client Support Team Lead from 2006 to 2010, where he managed client interactions and support initiatives. He then advanced to the role of VP of Operations from 2010 to 2012, overseeing operational strategies. Later, he held the position of VP of Research & Development from 2012 to 2015, focusing on innovation and development projects.
Experience at ServiceTitan
From 2018 to 2019, Eric Spence worked at ServiceTitan as an Enterprise Implementation Project Manager. In this role, he managed the implementation of enterprise-level projects, ensuring that client needs were met effectively. His work contributed to the successful deployment of ServiceTitan's software solutions in various business environments.
Educational Background
Eric Spence studied at North Dakota State University from 1989 to 1994, where he earned a Bachelor of Arts degree in Business Administration, Management, and Operations. His education provided a foundation in business principles and management strategies, which he has applied throughout his career in various leadership roles.
Additional Professional Experience
Prior to his current role, Eric Spence was self-employed as a Business Development & Operations Coach from 2016 to 2017. He also served as General Manager at House Doctors Home Improvements and Repairs from 2002 to 2006. These roles contributed to his expertise in business operations and development, further enhancing his professional skill set.