Fatouma Ali Ismail
About Fatouma Ali Ismail
Fatouma Ali Ismail is a bilingual professional with extensive experience in both public and private sectors. Currently, she serves as an Agent de Centre D’appels at Epiq and holds multiple roles in community outreach and communications.
Work at Epiq
Fatouma Ali Ismail currently holds the position of Agent de Centre D’appels at Epiq, where she has been employed since 2021. In this role, she engages with clients and provides support through various communication channels. Her experience in fast-paced environments contributes to her effectiveness in managing client interactions and addressing inquiries efficiently.
Current Roles and Responsibilities
In addition to her role at Epiq, Fatouma Ali Ismail works as COORDINATRICE DES COMMUNICATIONS at ABLE2: Support for People with Disabilities, a position she has held since 2021. She also serves as Community Outreach and Political Relations at ASE Community Foundation, focusing on issues affecting Black Canadians with Disabilities. These roles highlight her commitment to community engagement and advocacy.
Education and Expertise
Fatouma Ali Ismail earned a Bachelor's degree in Public Administration and Political Science from Université d'Ottawa, completing her studies from 2010 to 2015. She furthered her education by obtaining a Certificate in Digital & Social Media from Carleton University in 2021. Her academic background supports her professional roles, particularly in communications and outreach.
Professional Background
Fatouma Ali Ismail has a diverse professional background, having worked in both public and private sectors. Her previous roles include serving as an Academic Assistant at Université d'Ottawa, a Fundraising Department Intern at the Liberal Party of Canada, and an Executive Assistant in the office of Councillor Rawlson King. This varied experience has equipped her with skills in translation, schedule management, and event planning.
Bilingual Communication Skills
Fatouma Ali Ismail is bilingual, which enhances her ability to communicate effectively in diverse workplaces and community organizations. This skill is particularly valuable in her current roles, where she engages with a wide range of stakeholders and clients, ensuring clear and effective communication across different languages.