Frank Szalontay
About Frank Szalontay
Frank Szalontay serves as the Senior Vice President of Operations at Epiq, where he has worked since 2016. He has a robust background in operations management, having held various leadership roles at SunGard Availability Services and possessing advanced degrees in Economics and Business Administration.
Current Role at Epiq
Frank Szalontay serves as the Senior Vice President of Operations at Epiq, a position he has held since 2016. In this role, he is responsible for overseeing operational strategies and ensuring the delivery of high-quality services. His leadership has contributed to the company's operational efficiency and customer satisfaction. Szalontay's experience in the industry allows him to implement effective processes that align with Epiq's business objectives.
Previous Experience at SunGard Availability Services
Prior to his current role, Szalontay held various positions at SunGard Availability Services from 1998 to 2015. He began as an Operations Manager/Recovery Specialist and progressed to roles including Director of Operations, Sr. Director of Operations, Regional Vice President of Operations, and Vice President of Operations. His tenure at SunGard involved significant responsibilities in managing operations and improving service delivery across multiple locations.
Educational Background
Frank Szalontay holds a Bachelor's degree in Economics from the University of California. He furthered his education by obtaining a Master of Business Administration (MBA) in Business Administration and Computer Information Systems from California State University-Hayward. Additionally, he earned a Master Certificate in Business Analysis from Villanova University, enhancing his expertise in operational management and business strategy.
Expertise and Skills
Szalontay is recognized for his expertise in operational turnaround strategies and developing new service offerings that enhance revenue. He is reputed as a 'go-to' leader with skills in divestitures, business alignment, and center operations. His ability to simplify complex ideas into coherent messaging makes him an effective presenter. He focuses on leveraging technology to drive operational transformation and create collaborative work environments that prioritize customer service.
Achievements in Operations Management
Throughout his career, Frank Szalontay has been acknowledged for his ability to turn around underperforming operations. He has extensive experience in mergers, acquisitions, and integrations, particularly in collaboration with private equity firms. His leadership style emphasizes overcoming cultural and organizational barriers, which has resulted in the development of motivated and cohesive teams that deliver quality service.