Gurpreet Singh
About Gurpreet Singh
Gurpreet Singh is an Application Support Analyst with over a decade of experience in software testing and technical support. He currently works at Cbg in Sundbyberg, Stockholm, Sweden, where he provides system administration for translation tools used by major automotive companies.
Work at Cbg
Gurpreet Singh has been employed at Cbg as an Information System Specialist since 2014. In this role, he is responsible for providing system administration and technical support for translation tools utilized by major automotive companies, including Volvo and GM. His work involves engaging in manual and user acceptance testing (UAT) to ensure both functional and non-functional aspects of software meet quality standards. Gurpreet collaborates closely with developers to identify and resolve software bugs, enhancing the overall performance of the systems.
Previous Experience at Lionbridge
Before joining Cbg, Gurpreet Singh worked at Lionbridge as a Team Lead from 2012 to 2014. During his tenure, he managed a team and oversaw various projects, contributing to the company's operational efficiency. His experience at Lionbridge provided him with valuable insights into project management and team dynamics in a technical support environment.
Technical Support Background
Gurpreet Singh began his career at Guesttek Interactive Entertainment Ltd., where he served as a Technical Support Specialist from 2008 to 2012. He later advanced to the role of 2nd Level Technical Support Specialist for a brief period in 2012. His responsibilities included providing technical assistance and resolving issues for clients, which laid the groundwork for his expertise in technical support and system administration.
Education and Expertise
Gurpreet Singh holds a Master of Science degree from Guru Nanak Dev University, which he completed from 2000 to 2002. His educational background has equipped him with a strong foundation in information systems and technology, enhancing his capabilities as an Application Support Analyst. His expertise includes manual and user acceptance testing, system administration, and the use of Jira for task management.