Jacqueline Dillon
About Jacqueline Dillon
Jacqueline Dillon is an Operations Workforce Manager and Project Training Lead at Epiq, with a background in biology and extensive experience in project management across various industries. She has a strong record of implementing lean initiatives and fostering supportive team environments.
Work at Epiq
Jacqueline Dillon has been employed at Epiq since 2020, serving as Operations Workforce Manager and Project Training Lead. In this role, she oversees operational workforce strategies and leads project training initiatives. Prior to her current position, she held several roles at Epiq, including Senior Project Coordinator from 2018 to 2019 and Technical Project Manager from 2019 to 2020. Her experience at Epiq spans various responsibilities, showcasing her adaptability and expertise in managing projects within the legal services sector.
Education and Expertise
Jacqueline Dillon earned her Master of Science (M.S.) in Biology from Lehigh University, where she studied from 2008 to 2010. She also holds a Bachelor of Arts (B.A.) in Biological and Biomedical Sciences from Hunter College, which she completed from 2001 to 2004. Her educational background provides a strong foundation for her work in operations and project management across various industries, including healthcare and legal services.
Background
Before joining Epiq, Jacqueline Dillon worked as a Medical Technologist III in Molecular Diagnostics at Hackensack University Medical Center from 2014 to 2017. She also served as a Project Manager at Garden City Group, LLC from 2017 to 2018. Earlier in her career, she was a Student Research Scientist at the Research Foundation of CUNY from 2001 to 2004. This diverse background in both scientific and project management roles has contributed to her comprehensive skill set.
Achievements
Jacqueline Dillon has implemented lean initiatives aimed at reducing workflow waste in operations and legal services. She has a demonstrated history of adaptability to changing roles across various industries. Her strategic, analytical approach enables her to resolve conflicts and mitigate risks within operational teams effectively. Additionally, she excels in mentoring and empowering teams, fostering environments that emphasize trust and support.