Jessica Dickison
About Jessica Dickison
Jessica Dickison is a Data Operations Analyst currently employed at Epiq since 2023. She has a diverse work history that includes roles in customer service, technology, and education, along with an Associate's degree in Computer Science from Danville Area Community College.
Current Role at Epiq
Jessica Dickison serves as a Data Operations Analyst at Epiq, where she has been employed since 2023. In this role, she is responsible for managing data operations, ensuring data integrity, and supporting various analytical tasks. Her position involves collaborating with teams to optimize data processes and enhance operational efficiency.
Previous Experience in Data and Technology
Before joining Epiq, Jessica worked as an Information Technology Intern at thyssenkrupp from 2020 to 2022. During this two-year internship, she gained valuable experience in IT operations and support. Additionally, she served as a Peer Tutor at Danville Area Community College from 2020 to 2021, where she assisted students in understanding technical concepts.
Customer Service Background
Jessica has a diverse background in customer service roles. She worked as a Flight Attendant at Envoy Air for eight months in 2018 and 2019. She also held positions at McDonald's as a Crew Trainer from 2016 to 2017, and as a Waitress at Applebee's from 2019 to 2021. These roles contributed to her strong communication and interpersonal skills.
Education and Academic Qualifications
Jessica earned her Associate's degree in Computer Science from Danville Area Community College, where she studied from 2019 to 2021. Prior to that, she completed her General Studies at Danville High School, obtaining her High School Diploma in 2016. Her educational background laid the foundation for her career in data operations and technology.
Work History Overview
Throughout her career, Jessica has held various positions that span multiple industries. She worked as a Retail Wireless Consultant at Russell Cellular for four months in 2019, and as a Cashier at Lowe's Companies, Inc. for four months in 2018. Additionally, she was a Phone Operator at Wagner Communications for five months in 2017 and 2018. This diverse work history has equipped her with a broad skill set.