Jessica Wolf
About Jessica Wolf
Jessica Wolf is a Quality Assurance Specialist with a background in stage management and production support. She has over four years of experience in overseeing production teams and has worked in various roles within the performing arts and corporate sectors.
Current Role at Epiq
Jessica Wolf currently serves as a Quality Assurance Specialist at Epiq, a position she has held since 2021. In this role, she utilizes her expertise to ensure that the quality of services meets the company's standards. Her responsibilities include monitoring processes and implementing improvements to enhance efficiency and effectiveness within the organization.
Previous Experience at Epiq
Prior to her current role, Jessica worked as a Contact Center Agent at Epiq from 2020 to 2021. During her seven-month tenure in Beaverton, Oregon, she developed skills in customer service and communication, contributing to the overall customer experience and operational success of the contact center.
Background in Theatre Production
Jessica has a strong background in theatre production, having worked at Huntington Theatre as a Production Assistant from 2011 to 2015. She also served as an Assistant Stage Manager at both Huntington Theatre in 2015 and Boston Midsummer Opera from 2013 to 2014. Her experience in these roles spans over four years, during which she gained valuable insights into production processes and team dynamics.
Education and Qualifications
Jessica holds a Bachelor of Fine Arts (BFA) in Stage Management from Boston University, where she studied from 2009 to 2013. Additionally, she obtained a Certificate in Introduction to Project Management from Florida Atlantic University in 2016. This educational background supports her proficiency in managing projects and understanding the intricacies of production.
Skills and Expertise
Jessica demonstrates strong troubleshooting and critical thinking skills, which are essential in her role as a Quality Assurance Specialist. She is adept at learning all aspects of a company and understanding how various departments interact, which enhances her ability to oversee and support production teams effectively.