Jill Parker
About Jill Parker
Jill Parker serves as the Director of the Program Management Office at Epiq, where she has worked since 2019. She holds an MBA from Franklin University and has extensive experience in program management and customer service within the banking and financial sectors.
Current Role at Epiq
Jill Parker serves as the Director of the Program Management Office at Epiq, a position she has held since 2019. In this role, she is responsible for overseeing program management initiatives and ensuring the successful execution of projects within the organization. Her tenure at Epiq spans five years, during which she has contributed to the strategic direction and operational efficiency of the company in the Greater San Diego Area.
Previous Experience at Union Bank
Prior to her current role, Jill Parker worked at Union Bank as the Director of Digital Banking Customer Service Journey from 2012 to 2019. During her seven-year tenure, she focused on enhancing the customer experience in digital banking services. Her leadership in this role contributed to the bank's efforts to improve customer engagement and satisfaction in the Greater San Diego Area.
Career Background in Project Management
Jill Parker has a diverse background in project management, having held various positions prior to her current role. She worked as a Senior Project/Program Manager at Techdemocracy LLC from 2011 to 2012. Before that, she was the Manager of the Project Management Office at Accredited Home Lenders from 2003 to 2007. Additionally, she served as an Associate IT Account Executive at Lincoln Financial Group from 2000 to 2003.
Educational Background
Jill Parker holds an MBA in Business Administration from Franklin University. She also earned a Bachelor of Arts in Psychology from Purdue University. Her educational qualifications provide her with a strong foundation in both business management and understanding human behavior, which supports her roles in program management and customer service.