Joshua Rossman
About Joshua Rossman
Joshua Rossman is a Disbursement Supervisor at Epiq Systems in Beaverton, OR, where he has worked since 2012. He has a diverse background in the hospitality industry, having held various roles that emphasize customer service and training.
Current Role at Epiq Systems
Joshua Rossman has served as a Disbursement Supervisor at Epiq Systems since 2012. In this role, he oversees disbursement processes and ensures compliance with company policies. His tenure at Epiq Systems spans over 12 years, during which he has contributed to the efficiency and effectiveness of financial operations in Beaverton, OR.
Previous Experience in the Hospitality Industry
Prior to his current position, Joshua Rossman worked in various roles within the hospitality sector. He served as a Server at The Oregon Golf Club from 2012 to 2014, where he implemented a new training system for waitstaff, training over 50 new employees. He also held positions as a Banquet Server at ARAMARK from 2012 to 2017 and as Lead Banquet Captain at Ralph Brennan's Jazz Kitchen from 2003 to 2011, where he was designated to serve high-profile clients.
Education and Academic Background
Joshua Rossman pursued his education in Business Administration, earning a Bachelor of Arts degree from Cal State Fullerton University from 2006 to 2008. He also obtained an Associate of Arts degree in Business Administration from Fullerton College from 2003 to 2005 and another Associate of Arts degree from Hope International University in 2002 to 2003.
Achievements in Customer Service
Throughout his career, Joshua Rossman has been recognized for his commitment to customer service excellence. He received the Employee of the Year award twice, in 2006 and 2010, highlighting his dedication to providing exceptional service. His innovative strategies in the hospitality industry contributed to enhanced server sales and revenue.
Early Career and Roles
Joshua Rossman's early career included working as a Food Parcel at Fred Meyer from 2000 to 2002 and as a Claims Analyst at Adecco Group from 2012 to 2013. These positions provided him with foundational skills in customer service and claims processing, contributing to his overall professional development.