Kalam Rahman
About Kalam Rahman
Kalam Rahman is a Project Manager in Client Services at Epiq Systems, where he has worked since 2014. He ensures client satisfaction by effectively coordinating project deliverables and maintaining strong communication with clients.
Work at Epiq
Kalam Rahman has been employed at Epiq Systems since 2014, serving as Project Manager in Client Services. He operates from the company's office located at 11 Old Jewry, London EC2R 8DU. In this role, he is responsible for ensuring that client and project requirements are met with precision and quality. His tenure at Epiq spans over ten years, during which he has developed a strong understanding of client needs and project management processes.
Client Services Management
In his capacity as Project Manager, Kalam Rahman focuses on driving overall client satisfaction. He achieves this through effective coordination and communication regarding client deliverables. His role involves routine communication with clients to ensure that their expectations are met and that projects are delivered on time and to specification. He acts as the primary liaison with key client representatives, fostering strong service delivery relationships.
Leadership and Communication Skills
Kalam Rahman demonstrates leadership in his role by effectively managing relationships with both clients and internal partners. He is tasked with delivering project objectives in a professional manner while maintaining high-quality standards. His ability to instill confidence in clients is a key aspect of his work, as he serves as a primary public face of Epiq's service delivery offerings.
Project Delivery and Quality Assurance
Kalam Rahman ensures that all client projects meet the highest standards of quality and accuracy. He employs verification processes and routine communication to monitor project progress and address any issues that may arise. His commitment to quality assurance is integral to maintaining Epiq's reputation for high-quality service delivery.