Kandice Brunson
About Kandice Brunson
Kandice Brunson is a Project Support Coordinator with extensive experience in business operations and quality assurance. She has worked in various roles at Wells Fargo and Epiq, focusing on project management, client requirements, and process improvement.
Current Role at Epiq
Kandice Brunson has been serving as a Project Support Coordinator at Epiq since 2019. In this role, she is responsible for converting client requirements into operational work requests and monitoring progress to ensure timely updates to stakeholders. She coordinates with various operational teams to ensure that all project deliverables are completed on time, within budget, and meet quality standards. Her contributions include performing analysis of project reports and assisting in the development of business rules for claims processing.
Previous Experience at Wells Fargo
Kandice Brunson has extensive experience at Wells Fargo, where she held multiple roles over a span of several years. She worked as a Senior Mortgage Underwriter from 2010 to 2015 and later as a Senior Consumer Loan Underwriter from 2015 to 2017. Additionally, she served as a Research Remediation Analyst in the Consumer Lending Group from 2018 to 2019. Her earlier role at Wells Fargo Advisors as a Brokerage Support Analyst lasted from 1999 to 2006. Throughout her tenure, she developed expertise in consumer lending and underwriting processes.
Education and Expertise
Kandice Brunson earned a Bachelor’s Degree in Business Administration, Management and Operations from the University of Phoenix. She possesses expertise in a wide range of internal systems, including SVP, Oracle, LexisNexis, Wisdom, XPM (Imaging System), SharePoint, FDR, Hogan, Visio, LPS, DU, and various CRM tools. Her educational background and technical skills support her roles in project coordination and business operations.
Background in Sales and Administration
Before her extensive career at Wells Fargo, Kandice Brunson worked at Hitachi America, Ltd. as a Sales and Administration Manager from 2007 to 2008. This role contributed to her understanding of sales processes and administrative functions, further enhancing her capabilities in project support and coordination.
Skills in Project Management and Quality Assurance
Kandice Brunson has developed strong time management skills over her eight years in business operations and four years in quality assurance. She actively participates in process improvement initiatives and collaborates with teammates to standardize and enhance the customer experience. Her ability to manage projects effectively is complemented by her analytical skills and commitment to quality.