Kattukuru Mamatha
About Kattukuru Mamatha
Kattukuru Mamatha is a Billing Specialist currently working at Epiq in Hyderabad, India. She has extensive experience in order management and billing, having previously worked at Genpact and Wipro, and is proficient in using SAP CRM and Salesforce.
Current Role at Epiq
Kattukuru Mamatha has been employed as a Billing Specialist at Epiq since 2024. In this role, she is responsible for managing billing processes and ensuring accurate record-keeping for customer accounts. Her position is based in Hyderabad, Telangana, India, and she operates on-site. Mamatha's expertise includes handling various billing tasks, which contribute to the overall efficiency of the billing department.
Previous Experience at Wipro
Prior to her current role, Kattukuru Mamatha worked at Wipro from 2022 to 2023. During her time there, she held two positions: Executive and Customer Service Executive. In these roles, she focused on customer interactions and service delivery, gaining valuable experience in managing customer inquiries and support.
Experience at Genpact
Kattukuru Mamatha spent six years at Genpact from 2016 to 2022, where she worked as a Process Associate and in order management. Her responsibilities included managing internal queries related to order status, billing, and compliance issues. She developed skills in overseeing the entire order life cycle, including billing and cancellations for both new and renewal orders.
Educational Background
Kattukuru Mamatha completed her Bachelor of Technology in Computer Science at Jawaharlal Nehru Technological University from 2010 to 2014. Prior to this, she achieved her Intermediate (MPC) at Sri Chaitanya College of Education from 2008 to 2010. She also completed her SSC at Marvel High School, achieving her 10th Class in 2008.
Skills and Expertise
Kattukuru Mamatha is proficient in using SAP CRM and Salesforce for managing customer relationships and order processing. She has demonstrated capabilities in maintaining accurate records for various billing processes, including amending invoice copies and sending bulk invoices to trade customers. Her strong organizational and communication skills enhance her effectiveness in her billing role.