Kivanc John Sisman
About Kivanc John Sisman
Kivanc John Sisman serves as the Operations Manager for Business Process Solutions at Epiq, where he has worked since 2014. With over 18 years of experience in business process outsourcing, he has held various managerial roles in notable companies such as Goldman Sachs and Barneys New York.
Work at Epiq
Kivanc John Sisman has served as Operations Manager in Business Process Solutions at Epiq since 2014. In this role, he has accumulated ten years of experience, focusing on enhancing operational efficiency within the company. His responsibilities include managing client relationships and providing on-site consultancy, which are critical for maintaining service quality in the legal and banking sectors. Sisman's expertise in team development and succession planning contributes to the overall effectiveness of the operations team at Epiq.
Previous Employment Experience
Before joining Epiq, Kivanc John Sisman worked at Williams Lea as a Senior Account Manager from 2003 to 2014. His earlier roles include Supervisor at Goldman Sachs from 2000 to 2003 and Merchandise Processing Manager at Barneys New York from 1993 to 2000. This diverse experience in various managerial positions has equipped him with a comprehensive understanding of business processes across different industries.
Education and Expertise
Kivanc John Sisman holds an MBA in Strategic Management from Pace University - Lubin School of Business, which he completed from 2005 to 2007. He also earned a BA in American Literature from Ankara University between 1988 and 1992. His educational background supports his expertise in strategic management, business financial analysis, and P&L management, enhancing his capabilities in operations management.
Skills and Specializations
Sisman possesses a range of skills relevant to operations management, including Information and Electronic Document Management, Budgeting, and Payroll Management. He is experienced in Needs Analysis, Shipping/Receiving Logistics, and Quality Assurance. His proficiency extends to Inventory Management and Control, Facility and Maintenance Management, and he has a strong background in Inventory & Materials Planning and Productivity/Efficiency Improvement.
Industry Experience
With over 18 years of experience in business process outsourcing (BPO), Kivanc John Sisman has specialized in the banking and legal industries. His involvement in Start-Up Implementation and management of RFPs and Vendor Management showcases his ability to adapt to various operational challenges. Sisman's focus on Staff Development and Training, along with Reporting & Analysis, positions him as a knowledgeable professional in his field.