Kristen Byrne
About Kristen Byrne
Kristen Byrne serves as the Vice President of Client Services at Epiq, a position she has held since 2018. She previously worked at ZANTAZ and held various roles at Epiq, including Regional Director of Client Services, and holds degrees in Computer Science and a Master's degree from Northeastern University.
Current Role at Epiq
Kristen Byrne serves as Vice President of Client Services at Epiq, a position she has held since 2018. In this role, she oversees client relationships and service delivery, ensuring that Epiq meets the needs of its clients effectively. Her leadership contributes to the strategic direction of the company, focusing on enhancing client satisfaction and operational efficiency.
Previous Experience at Epiq
Prior to her current role, Kristen Byrne worked as Regional Director of Client Services at Epiq from 2015 to 2018. In this capacity, she managed client service operations and played a key role in developing strategies to improve service delivery. Her experience in this position laid the groundwork for her advancement to Vice President.
Experience at ZANTAZ
Before joining Epiq, Kristen Byrne was employed at ZANTAZ, an Autonomy Company, as a Project Manager in eDiscovery Services from 2009 to 2010. During her tenure, she managed various projects related to electronic discovery, contributing to the company's service offerings in the Greater Boston Area.
Educational Background
Kristen Byrne earned her Bachelor of Science (B.S.) in Computer Science from Siena College, where she studied from 2002 to 2006. She furthered her education by obtaining a Master's degree from Northeastern University, completing her studies in the College of Professional Studies from 2018 to 2020. Her academic background provides a strong foundation for her career in client services and project management.