Megan Turman
About Megan Turman
Megan Turman is a Customer Success Manager at Epiq, where she has worked since 2022. She has over a decade of experience in customer service roles, including five years as a Branch Manager at Wells Fargo.
Current Role at Epiq
Megan Turman has been serving as a Customer Success Manager at Epiq since 2022. In this role, she focuses on enhancing customer satisfaction and ensuring that clients receive optimal support and service. Her responsibilities include managing client relationships and addressing customer needs effectively.
Previous Experience at Wells Fargo
Megan Turman has extensive experience with Wells Fargo, where she worked for over six years in various roles. She started as a Teller/Personal Banker from 2010 to 2016, then advanced to Assistant Branch Manager from 2016 to 2017, and finally served as Branch Manager and Customer Experience Leader from 2017 to 2022. Her roles involved managing branch operations and improving customer service.
Education and Expertise
Megan Turman earned her Bachelor of Arts degree in Journalism with an emphasis in Public Relations from San Diego State University, completing her studies from 2006 to 2010. This educational background has equipped her with skills in communication and customer engagement, which she applies in her professional roles.
Background in Customer Service
Megan Turman's career has been centered around customer service and management. Her experience at Wells Fargo involved direct customer interactions and leadership roles, where she developed strategies to enhance customer experiences and operational efficiency. This background supports her current position at Epiq.