Nichole Jacobs
About Nichole Jacobs
Nichole Jacobs is a Business System Analyst at Epiq, where she has worked since 2014. With experience in managing software engineering projects and a strong educational background, she has held various analytical roles in the Portland, Oregon area.
Work at Epiq
Nichole Jacobs has been employed at Epiq since 2014, serving as a Business System Analyst for a decade in the Portland, Oregon area. In her role, she captures requirements and provides tracking accountability for software engineering projects. Jacobs manages and prioritizes change requests for both software engineering and quality assurance projects. She acts as a liaison between Client Services and the Software Engineering and Quality Assurance department, ensuring proper documentation for internal and client-facing applications.
Previous Experience
Before her tenure at Epiq, Nichole Jacobs worked as a Business Analyst at Bonneville Power Administration from 2011 to 2014, where she was a contractor for three years in the Portland, Oregon area. Prior to that, she spent five years at Liberty Mutual Insurance in the same role from 2006 to 2011. Jacobs also had a brief stint as a Business Analyst contractor at Epiq Systems in 2011 for 11 months.
Education and Expertise
Nichole Jacobs holds a Bachelor of Arts (B.A.) degree from Maryville University of Saint Louis. She furthered her education by obtaining a Master of Business Administration (M.B.A.) from the University of Phoenix, where she studied from 2009 to 2011. Her educational background supports her expertise in business analysis and system management.
Role in Software Engineering Projects
In her current position, Nichole Jacobs plays a crucial role in capturing requirements for software engineering projects. She is responsible for managing and prioritizing change requests, which is essential for the success of both software engineering and quality assurance initiatives. Her ability to act as a liaison between various departments enhances communication and ensures that documentation is maintained effectively.