Payal Patel
About Payal Patel
Payal Patel is an Information Technology Analyst with over five years of experience in the Telecommunications and Network Operations industry. She has worked at Telstra and Tech Mahindra, and currently holds a position at Epiq while pursuing further education in Cyber Security.
Work at Epiq
Payal Patel has been employed at Epiq as an Information Technology Analyst since 2021. In this role, she applies her extensive knowledge in telecommunications and network operations to support the company's IT infrastructure. Her responsibilities include analyzing and resolving technical issues, ensuring efficient network performance, and contributing to various IT projects. Her tenure at Epiq has allowed her to leverage her previous experiences and certifications to enhance the company's technological capabilities.
Previous Experience at Telstra
Before joining Epiq, Payal Patel worked at Telstra as a Network Technical Analyst from 2018 to 2021. During her three years at Telstra, she focused on network operations and management, gaining valuable insights into telecommunications systems. Her role involved troubleshooting network issues, optimizing performance, and collaborating with cross-functional teams to implement solutions that improved service delivery.
Experience at Tech Mahindra
Payal Patel began her career at Tech Mahindra as a Junior Software Engineer from 2016 to 2017. Based in Melbourne, Australia, she spent one year developing software solutions and gaining foundational experience in the IT sector. This position helped her build essential skills in software development and project management, which she later applied in her roles in network operations.
Education and Expertise
Payal Patel holds a Bachelor of Science in Computer Software Engineering from United States International University - Africa, where she studied from 2012 to 2016. Additionally, she earned a Bachelor's degree in Computer Science from the same institution, completing her studies in 2015. Currently, she is pursuing a Certificate IV in Cyber Security, further enhancing her expertise in the IT field. She also possesses a CISCO certification as a network associate, which underscores her technical proficiency in network management.
Background in Telecommunications
With over five years of experience in telecommunications and network operations, Payal Patel has developed a comprehensive understanding of the industry. Her background includes roles that required technical analysis and problem-solving skills, particularly in network performance and software development. She has also worked as a Payments Closure Analyst/Business Specialist, which contributed to her broad understanding of technical issues within the telecommunications sector.