Prasanth Palukuri
About Prasanth Palukuri
Prasanth Palukuri is a CIRT Manager at IBM, where he has worked as a Major Incident Manager since 2016 in New York. He previously held a position as a Senior Associate in Client Technical Support at Dell for six years in Hyderabad, India.
Work at IBM
Prasanth Palukuri has been employed at IBM since 2016, serving as a Major Incident Manager. In this role, he is responsible for managing critical incidents and ensuring effective resolution processes. His work is based in New York, New York, United States, where he has accumulated over eight years of experience in incident management.
Previous Experience at Dell
Before joining IBM, Prasanth Palukuri worked at Dell as a Client Technical Support Senior Associate. His tenure at Dell lasted six years, from 2008 to 2014, and took place in Hyderabad, Telangana, India. In this capacity, he provided technical support to clients, addressing their issues and ensuring customer satisfaction.
Education Background
Prasanth Palukuri studied at Bharath University. The specific details regarding his degree or field of study are not provided, but his education has contributed to his professional development in the technology sector.