Ramon Goris
About Ramon Goris
Ramon Goris is a Customer Success Manager currently working at Epiq in Chicago, Illinois. He has a background in client services and implementation, having previously held positions at BigHand and Relativity.
Work at Epiq
Ramon Goris has been serving as a Customer Success Manager at Epiq since 2021. In this role, he focuses on ensuring client satisfaction and fostering strong relationships with customers. His work involves understanding client needs and delivering solutions that enhance their experience with Epiq's services. Goris operates from Chicago, Illinois, contributing to the company's commitment to customer success.
Previous Experience at BigHand
Before joining Epiq, Ramon Goris worked at BigHand as a Client Services Manager for North America from 2011 to 2017. During his six years in this position, he was based in Chicago and was responsible for managing client relationships and service delivery. His role involved collaborating with clients to ensure their needs were met and that they received optimal service.
Experience at Relativity
Ramon Goris held the position of Senior Implementation Specialist at Relativity from 2017 to 2021. During his four years with the company, he was also located in Chicago, Illinois. In this role, he specialized in implementing solutions for clients, ensuring that they effectively utilized Relativity's products and services to meet their operational goals.
Education and Expertise
Ramon Goris has a solid educational background that supports his career in customer success and management. He studied at Portsmouth Abbey and later attended Skidmore College. Goris further advanced his education by obtaining a Master of Business Administration (MBA) from Lake Forest Graduate School of Management. This academic foundation has equipped him with the skills necessary for his roles in client services and implementation.