Rashmi Sibal
About Rashmi Sibal
Rashmi Sibal is an Operations Analyst based in Melbourne, Australia, with a strong background in information technology and customer service. She has held various positions in notable organizations, including Australia Post and Epiq, and has earned both a Bachelor's and a Master's degree in Information Technology from the University of Ballarat.
Current Role at Epiq
Rashmi Sibal has been serving as an Operations Analyst at Epiq since 2018. In this role, she is responsible for analyzing and improving operational processes within the organization. Her position involves collaborating with various teams to enhance efficiency and ensure the smooth functioning of operations. Epiq is known for providing technology-enabled legal services, and Rashmi's contributions are integral to maintaining high standards in operational performance.
Previous Experience at Navitas
Before joining Epiq, Rashmi Sibal worked at Navitas for 11 months as part of the Professional Year Program from 2015 to 2016. This role was based in Melbourne, Victoria, Australia. During her time at Navitas, she gained valuable experience in program management and support, which contributed to her professional development in the field of operations.
Experience at Australia Post
Rashmi Sibal worked at Australia Post as an Information Technology Help Desk representative from 2017 to 2018. This position lasted for one year and was also located in Melbourne, Victoria, Australia. In this role, she provided technical support and assistance to users, helping to resolve IT-related issues efficiently.
Educational Background in Information Technology
Rashmi Sibal studied at the University of Ballarat, where she earned both a Bachelor's and a Master's degree in Information Technology. Her education provided her with a strong foundation in IT principles and practices, equipping her with the skills necessary for her roles in various organizations.
Early Career at The Windsor Hotel
Prior to her roles in IT and operations, Rashmi Sibal worked as a Customer Service Representative at The Windsor Hotel from 2011 to 2015. This four-year experience in customer service helped her develop strong communication and interpersonal skills, which are essential in her subsequent roles in operations and IT support.