Robert Sullivan
About Robert Sullivan
Robert Sullivan is a Senior Process Improvement Manager at Epiq, with extensive experience in network engineering and operations management at Verizon. He specializes in applying Lean Six Sigma and Agile methodologies to enhance operational efficiency and has a strong background in team building and process improvement.
Current Role at Epiq
Robert Sullivan serves as a Senior Process Improvement Manager at Epiq, a position he has held since 2021. In this role, he applies Lean Six Sigma and Agile methodologies to enhance operational efficiency. He focuses on fostering partnerships and leading operational initiatives aimed at strategic business improvement. His expertise in operations center management and team building contributes to the effectiveness of the processes he oversees.
Previous Experience at Verizon
Robert Sullivan has extensive experience at Verizon, where he held various roles over a span of more than a decade. He worked as a Field Technician from 1997 to 2000, followed by a position as a Network Engineer from 2000 to 2006. He transitioned to management roles, serving as Team Lead Manager from 2006 to 2008 and later as Manager of Network Field Operations from 2008 to 2011. He also held the position of Senior Manager, Network Engineering and Operations from 2011 to 2012 and again from 2014 to 2018.
Professional Sabbatical
From 2019 to 2020, Robert Sullivan took a professional sabbatical. This period allowed him to step away from his career to focus on personal and professional development before resuming his work in process improvement.
Educational Background
Robert Sullivan has a strong educational foundation. He studied at the University of North Carolina at Chapel Hill, where he completed Pre-MBA Studies and achieved a Post-Baccalaureate. He also holds a Bachelor of Arts in History from SUNY New Paltz. Additionally, he earned a Master of Business Administration (MBA) in Management Information Systems from East Carolina University - College of Business.
Experience at Collabera Inc.
Before joining Epiq, Robert Sullivan worked at Collabera Inc. as a Solutions Architect in Network Strategy and Architecture. He held this position for nine months, from 2020 to 2021, where he contributed to strategic initiatives within the organization.