Ronnita Hill, Vca

Senior Site Manager @ Epiq

About Ronnita Hill, Vca

Ronnita Hill is a Senior Site Manager at Epiq, where she oversees Human Resource functions and manages a team of service center staff. She holds multiple degrees, including an MBA in Project Management, and has extensive experience in human resources and operational efficiency.

Work at Epiq

Ronnita Hill serves as the Senior Site Manager at Epiq, a position she has held since 2020. In this role, she manages various Human Resource functions, including recruiting, interviewing, hiring, training, and performance management. She acts as the principal liaison between Epiq and the client's administration, ensuring effective communication and service delivery. Ronnita leads a team of service center staff, which includes Site Supervisors, Service Specialists, and Hospitality Specialists. Additionally, she manages accounts payable processes and generates monthly and annual production reports to review performance trends.

Education and Expertise

Ronnita Hill has a strong educational background in business and management. She earned a Master of Business Administration (M.B.A.) in Project Management from American InterContinental University in 2016. She also studied at Saint Leo University, where she achieved a Bachelor's Degree in Human Resource Management and an Associate's Degree in Liberal Arts and Sciences. Furthermore, she completed a Six Sigma Certification in Lean Six Sigma Black Belt at Aveta Business Institute from 2016 to 2017. This educational foundation supports her expertise in project management and human resources.

Background

Prior to her current role at Epiq, Ronnita Hill accumulated diverse experience in various organizations. She worked at the Virginia Department of Corrections - Probation and Parole as an Office Services Supervisor Sr. from 2015 to 2020. Before that, she was involved with 3d Ministries Inc as a Team Member, Instructor, and Volunteer from 2008 to 2014. Ronnita also completed an internship as a Human Resources Assistant at the Department of Labor and Industry in 2014. This varied background has contributed to her comprehensive understanding of human resources and operational management.

Achievements

At Epiq, Ronnita Hill has implemented process improvement methods aimed at enhancing operational efficiency. Her focus on reducing waste and improving service standards has contributed to the overall effectiveness of the organization. Additionally, she generates production reports that help in reviewing performance trends, which aids in providing timely services to clients. Her leadership in managing a team of service center staff has also been pivotal in ensuring smooth operations within the organization.

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