Roopashri Prakash
About Roopashri Prakash
Roopashri Prakash serves as the Document Review Operations Manager at Epiq, where she has effectively scaled a medico-legal process team and transitioned healthcare processes to optimize revenue turnover for hospitals.
Current Role at Epiq
Roopashri Prakash serves as the Document Review Operations Manager at Epiq since 2022. In this role, she manages a hybrid team in Hyderabad, Telangana, India. Her responsibilities include overseeing the document review process, coordinating with various departments, and ensuring operational efficiency. She has successfully transitioned a healthcare process from the US to optimize revenue turnover for hospitals. Roopashri regularly presents process health updates to the Senior Leadership Team and onshore counterparts, demonstrating her commitment to transparency and communication within the organization.
Previous Experience in Document Review and Analysis
Before joining Epiq, Roopashri held several significant positions in the industry. She worked at Cognizant Technology Solutions as Team Manager from 2015 to 2022, where she led a team and managed various operational aspects. Prior to that, she was a Senior Analyst at The Larvol Group from 2009 to 2011, focusing on remote analysis. Additionally, she served as a Senior Associate at Deloitte Consulting from 2001 to 2004, gaining valuable experience in consulting and operations.
Team Leadership and Recruitment
Roopashri leads a team of six doctors in the Medical Review team at Epiq, focusing on reviewing medical records for validation through summarization and inference. She is actively involved in recruitment at both project and organizational levels, ensuring that the teams are well-staffed with qualified professionals. Her leadership extends to managing attrition control, aiming to minimize resignations and maintain team stability.
Education and Academic Background
Roopashri Prakash studied at Chennai University from 1997 to 2000, where she completed her undergraduate education. This academic foundation has supported her career development and expertise in the fields of document review and operations management.
Process Improvement and Compliance Management
Roopashri drives process excellence at Epiq by implementing innovations and automations, utilizing Six Sigma methodologies. She is responsible for handling operations risk and compliance issues within her projects, ensuring that all processes adhere to industry standards and regulations. Her proactive approach contributes to the overall efficiency and effectiveness of the operations.