Roseann Wingate
About Roseann Wingate
Roseann Wingate is an IT Technology Training Manager with extensive experience in IT training and management, particularly within law firms. She has worked at Epiq since 2015 and previously held positions at Freshfields Bruckhaus Deringer, RR Donnelley, Seward & Kissel, and Orrick, Herrington & Sutcliffe.
Current Role at Epiq
Roseann Wingate serves as the IT Technology Training Manager at Epiq, a position she has held since 2015. In this role, she focuses on curriculum development and training delivery, both live and remote. Her responsibilities include conducting needs assessments and advocating for end-users to ensure effective IT solutions. Wingate's work contributes to enhancing the efficiency and cost-effectiveness of IT solutions tailored for law firms.
Previous Experience at Freshfields Bruckhaus Deringer
Prior to her current role, Wingate worked at Freshfields Bruckhaus Deringer US LLP as the US IT Service Delivery Manager and Trainer from 2011 to 2015. During her four years in this position, she managed IT service delivery and provided training to enhance the skills of staff in the Greater New York City Area. This role allowed her to develop her expertise in IT training and service management within a legal context.
Background in Document Services Management
Wingate has a background in document services management, having worked as the Onsite Document Services Manager at RR Donnelley from 2006 to 2007. She also served as the Manager of Training and Document Services at Orrick, Herrington & Sutcliffe LLP from 1998 to 2005. Her experience in these roles has equipped her with a strong understanding of document services within law firms, contributing to her overall expertise in IT solutions.
Core Competencies
Wingate possesses a range of core competencies that support her role in IT training and management. These include curriculum development, live and remote training delivery, needs assessment, customer service, and project management. She also specializes in workflow analysis and solutions creation, which are essential for developing effective IT solutions that meet the needs of law firms.
Leadership in IT Projects
In her career, Wingate has led significant projects, including the redesign and relocation of Orrick, Herrington & Sutcliffe's firm-wide document services function to Wheeling, WV. This initiative introduced a new model for law firms to deliver document services more efficiently, showcasing her ability to drive innovation and improve operational processes within the legal sector.