Samantha Luafutu
About Samantha Luafutu
Samantha Luafutu is a Transcription Administrator at Epiq in Christchurch, New Zealand, with a strong background in transcription and customer service. She has expertise in court and medical transcription and is committed to health and safety in the workplace.
Current Role at Epiq
Samantha Luafutu serves as a Transcription Administrator at Epiq, a position she has held since 2017. In this role, she is responsible for managing transcription tasks and ensuring accuracy in documentation. Her work contributes to the overall efficiency of the organization, which specializes in legal and business services. Based in Christchurch, New Zealand, she has developed a strong understanding of the transcription process within a corporate environment.
Previous Work Experience
Before joining Epiq, Samantha worked at DTI LLC as a Digital Audio Transcriber from 2014 to 2017. During her three years there, she honed her transcription skills, focusing on converting audio recordings into written documents. Prior to that, she was a Customer Service Representative at Smiths City Group from 2007 to 2009, where she gained experience in customer interaction and service delivery.
Education and Training
Samantha Luafutu studied at Linwood Community College from 2004 to 2006, completing a two-year program. She then attended Hagley Community College for one year, from 2006 to 2007. Her educational background provided her with foundational skills that support her current role in transcription and administration.
Expertise in Transcription
Samantha possesses expertise in both court and medical transcription, showcasing her versatility in handling various types of transcription tasks. This skill set allows her to cater to different industries, ensuring that she meets the specific needs of her clients. Her proficiency in transcription is complemented by her technical skills in the Microsoft suite, which enhances her efficiency in office tasks.
Commitment to Health and Safety
Samantha Luafutu has a strong passion for health and safety, as well as first aid. This commitment reflects her dedication to promoting workplace well-being. Her focus on these areas indicates an understanding of the importance of creating a safe working environment for herself and her colleagues.