Samuel Mello
About Samuel Mello
Samuel Mello serves as a Senior QA Analyst of Claims Operations at Epiq, where he enhances the claims process through testing and data analysis. He has a background in quality control and has worked in various roles within the claims operations sector since 2019.
Current Role as Senior QA Analyst
Samuel Mello currently holds the position of Senior QA Analyst of Claims Operations at Epiq, a role he has occupied since 2022. In this capacity, he focuses on enhancing the quality assurance processes within claims operations. His responsibilities include rigorous testing and data analysis, aimed at optimizing the claims process. Mello collaborates with cross-functional teams to ensure that the claims operations meet high standards of quality and efficiency.
Previous Experience at Epiq
Prior to his current role, Samuel Mello served as QC Supervisor of Claims Operations at Epiq from 2021 to 2022. During this time, he played a key role in streamlining the claims process. He contributed to the firm's reputation by maintaining high standards of quality and efficiency. Mello also advised QC Supervisors and managed over one hundred analysts, ensuring best practices were followed within the Claims Operations.
Background in Claims Operations
Samuel Mello has extensive experience in claims operations, having worked as Claims Lead QC Analyst at Epiq from 2019 to 2021. In this role, he developed and implemented quality assurance measures to validate data and documentation submitted by claimants in class action lawsuits. His efforts ensured compliance with legal requirements and aimed to minimize errors while maximizing efficiency through automation.
Education and Training
Samuel Mello completed his high school education at San Diego High School from 2007 to 2011. He furthered his education at Modesto Junior College, where he studied from 2015 to 2017. This educational background provided him with foundational skills that he has applied throughout his professional career.
Political Engagement as Canvasser
In addition to his work in claims operations, Samuel Mello has experience in political engagement. He worked as a canvasser for the California Democratic Party in 2016 and again in 2018. His roles involved on-site canvassing efforts aimed at promoting the party's initiatives and engaging with the community.