Santiago Bermejo Ruiz
About Santiago Bermejo Ruiz
Santiago Bermejo Ruiz is a Deskside Service Administrator currently working at Epiq in London since 2019. He has over 19 years of experience in IT support roles, having previously worked for companies such as Fujitsu Technology Solutions, Allied Worldwide Business Solutions, and Telefónica.
Current Role at Epiq
Santiago Bermejo Ruiz has been serving as a Deskside Service Administrator at Epiq since 2019. His role involves providing technical support and assistance to end-users in London, United Kingdom. Santiago's responsibilities include troubleshooting hardware and software issues, ensuring optimal performance of IT systems, and maintaining effective communication with users to resolve their technical problems.
Previous Experience at Allied Worldwide Business Solutions
Before joining Epiq, Santiago worked at Allied Worldwide Business Solutions as a Second Line Support Engineer from 2016 to 2019. In this position, he was responsible for addressing escalated technical issues and providing advanced support to clients in London, United Kingdom. His experience in this role contributed to his technical expertise and problem-solving skills.
Career Background in IT Support
Santiago Bermejo Ruiz has a diverse background in IT support, having worked in various roles since 2000. He began his career as a Helpdesk Operator at Telefónica, where he provided initial technical support. He later held positions such as IT Technician at SECURITAS DIRECT ESPAÑA S.A.U. and Support Technician at Fujitsu Technology Solutions, gaining valuable experience in troubleshooting and customer service.
Experience at MoneyGram International
From 2008 to 2014, Santiago worked at MoneyGram International as an IT Telecom Support Executive. In this role, he was responsible for providing technical support related to telecommunications systems. His tenure at MoneyGram further developed his skills in IT support and customer interaction.
Educational Background
The educational background of Santiago Bermejo Ruiz is not specified in the provided information. However, his extensive experience in IT support roles indicates a strong foundation in technical knowledge and practical skills relevant to his career.