Shanna Hamershock
About Shanna Hamershock
Shanna Hamershock is a Project Manager with extensive experience in IT project management, having worked for notable companies such as SAIC and IBM Global Services. She has a strong background in managing complex projects, including the implementation of a private cloud environment for the State of California.
Current Role at Epiq
Shanna Hamershock has been serving as a Project Manager at Epiq since 2020. In this role, she is responsible for overseeing various projects, ensuring that they are completed on time and within budget. Her experience in project management allows her to effectively coordinate resources and communicate with stakeholders to achieve project objectives.
Previous Experience at SAIC
Shanna Hamershock worked at SAIC from 2002 to 2010, holding multiple roles including Service Delivery/Project Manager, Change Manager/Incident Manager, and Desktop Support Manager. During her tenure, she managed various state and local accounts and was involved in the Administration of the Courts. She developed performance metrics for customer service and satisfaction SLAs and oversaw IT incident and change request processes.
Experience at IBM Global Services
From 2010 to 2015, Shanna Hamershock worked at IBM Global Services as a Client Services Delivery Manager and Transition/Delivery Project Manager. In these positions, she managed outsourcing contracts and was responsible for project delivery in West Sacramento, CA. Her role involved ensuring that project milestones were met and that client expectations were managed effectively.
Background in Insurance and Technical Analysis
Shanna Hamershock has a background in the insurance industry, having worked at Nationwide Insurance from 1990 to 2001 as a Desktop Manager for CalFarm Insurance and Allied Insurance. Additionally, she briefly worked as a Sr. Technical Analyst/Project Manager at Sapphire Technologies in 2010. This diverse experience has contributed to her comprehensive understanding of project management across different sectors.
Project Management Expertise
Shanna Hamershock has demonstrated expertise in project management throughout her career. She managed the State of California project for implementing a private on-premise cloud environment, overseeing the project lifecycle from RFP to contract closure. Her ability to collaborate with cross-functional teams and manage IT outsourcing services has been a significant aspect of her professional accomplishments.