Spencer Ratzloff
About Spencer Ratzloff
Spencer Ratzloff is a Relativity Support Specialist at Epiq in Denver, Colorado, where he has worked since 2016. He holds a Bachelor of Business Administration and has experience in managing Relativity infrastructure and supporting numerous clients.
Work at Epiq
Spencer Ratzloff has been employed at Epiq as a Relativity Support Specialist since 2016. In this role, he manages the maintenance of Relativity infrastructure, including patching, system rollbacks, and database archives and restores. He supports and maintains over 30 Relativity instances and serves more than 70 clients within the Epiq Relativity Technology department. His responsibilities also include providing support for both the Operations and Client Service teams, which involves investigating and troubleshooting unexpected behaviors in the system.
Education and Expertise
Spencer Ratzloff holds an Associate's degree in General Studies from Fort Scott Community College, where he studied from 2011 to 2012. He also earned a Bachelor of Business Administration (BBA) in Business, Management, Marketing, and Related Support Services from Pittsburg State University, completing his studies from 2009 to 2013. Additionally, he graduated from Mill Valley High School with a High School Diploma in 2009. His educational background supports his expertise in the e-discovery industry and Relativity platform.
Background
Before joining Epiq, Spencer Ratzloff worked at Iris Data Services, Inc. as a Production Engineer from 2014 to 2015 and later as a 2nd Lead Production Engineer from 2015 to 2016. His experience at Iris Data Services involved overseeing production processes and contributing to the development of engineering solutions. This background provided him with a solid foundation in technical support and system management, which he applies in his current role.
Technical Skills
Spencer Ratzloff has developed proficiency in various platform and processing tools, including NUIX, LAW PreDiscovery, Eclipse, and Concordance. His skills enable him to effectively support the technical needs of clients and operations within the e-discovery field. He believes that the e-discovery industry is in its early stages and sees significant potential for growth, particularly due to Relativity's SQL backbones and code manipulation capabilities.