Susan Klein
About Susan Klein
Susan Klein is an Account Development Representative for Strategic Accounts at Epiq, where she has worked since 2022 in Minneapolis, Minnesota. With a diverse background in business development, marketing, and account management, she has held various roles across multiple companies, including Spotix Inc. and Exela Technologies.
Work at Epiq
Susan Klein has been serving as an Account Development Representative for Strategic Accounts at Epiq since 2022. In this role, she operates from Minneapolis, Minnesota, and focuses on supporting the sales process by researching strategic opportunities as directed by the Executive Team. She also provides tactical support to ensure the success of business operations and fosters meaningful conversations with prospects and clients.
Previous Employment Experience
Before joining Epiq, Susan Klein held various positions in business development and marketing. She worked at Spotix Inc. as the Leader of Business Development Initiatives for 11 months in 2021-2022. Prior to that, she was a Marketing Manager at Pinnacle Data Systems, LLC for one year and served as an Account Manager in Sales & Marketing at Warren Averett for another year. Her experience also includes a role as a Strategic Account Manager at Exela Technologies from 2017 to 2021.
Education and Certifications
Susan Klein has a diverse educational background. She studied General Studies at the University of Maryland in Frankfurt, Germany, earning an Associate of Arts degree from 1984 to 1986. She later attended Austin Peay State University, where she obtained a Bachelor of Arts degree in Public Relations/Marketing from 1991 to 1993. In 2022, she achieved a Lean Six Sigma White Belt certification, focusing on Quality and Operational Excellence.
Military Service
Susan Klein served in the US Army as a Broadcast Journalist from 1983 to 1991. During her eight years of service, she developed skills in communication and media, which have contributed to her professional capabilities in various roles throughout her career.
Skills and Contributions
In her current role, Susan Klein primes the sales funnel with qualified leads, enhancing business operations. She supports the sales process by conducting research on strategic opportunities and engages in meaningful discussions with clients and internal experts. Her extensive experience in marketing and account management allows her to provide valuable tactical support to her team.