Sweta Kumari
About Sweta Kumari
Sweta Kumari is a Quality Analyst currently employed at Epiq in Beaverton, Oregon. She has a background in travel management, having held positions at Goibibo, Intelenet Global Services, and American Express.
Current Role at Epiq
Sweta Kumari has been employed at Epiq as a Quality Analyst since 2019. In this role, she focuses on ensuring the quality of services and processes within the organization. Her responsibilities include analyzing workflows, identifying areas for improvement, and implementing quality control measures. She has contributed to enhancing operational efficiency and maintaining high standards in service delivery.
Previous Experience at American Express
Before joining Epiq, Sweta Kumari worked at American Express as a Travel Manager from 2016 to 2017. In this position, she managed travel operations and coordinated travel arrangements for clients. Her role involved overseeing travel policies and ensuring compliance with company standards, contributing to a streamlined travel experience.
Experience at Goibibo
Sweta Kumari served as a Corporate Travel Manager at Goibibo from 2015 to 2016. During her tenure, she was responsible for managing corporate travel accounts and providing travel solutions tailored to client needs. Her work involved liaising with clients to ensure satisfaction and optimizing travel logistics.
Role at Intelenet Global Services
Sweta Kumari worked as a Senior Travel Coordinator at Intelenet Global Services Private Ltd. from 2011 to 2014 in New Delhi, India. In this role, she coordinated travel arrangements and supported clients with their travel needs. Her responsibilities included managing itineraries and ensuring that travel plans were executed smoothly.
Professional Background
Sweta Kumari has a diverse background in travel management and quality analysis. With experience spanning over a decade, she has developed expertise in coordinating travel logistics, managing corporate accounts, and implementing quality assurance measures. Her career reflects a commitment to enhancing service quality and operational efficiency in the travel industry.