Tara Nicol
About Tara Nicol
Tara Nicol is a Transcript Coordinator with a Bachelor of Arts in History from the University of Southern Queensland. She has extensive experience in transcription and customer service, having worked for various companies including Auscript and DHL Express.
Current Role at Epiq
Tara Nicol currently serves as a Transcript Coordinator at Epiq, a position she has held since 2021. Working in a home-based environment, she oversees the coordination of transcription services, ensuring accuracy and timely delivery. Her role involves managing transcription projects and collaborating with team members to meet client needs.
Previous Experience in Transcription
Prior to her current role, Tara Nicol worked as a Transcriptionist at Epiq for six months from 2019 to 2020. She also held a position as a Transcriptionist at Auscript from 2019 to 2021, where she contributed to various transcription projects. Her experience in these roles has equipped her with a strong foundation in transcription processes and quality assurance.
Education and Expertise
Tara Nicol studied at the University of Southern Queensland, where she earned a Bachelor of Arts (BA) in History from 2011 to 2015. Her academic background has provided her with strong analytical and research skills, which complement her professional expertise in transcription and customer service.
Customer Service Background
With 14 years of customer service experience, Tara Nicol has developed extensive skills in client interactions. She previously worked as a Customer Care Agent at DHL Express for ten months in 2016. Her experience in various customer-facing roles has enhanced her ability to address client needs effectively.
Entrepreneurial Experience
Tara Nicol operated her own freelance business, Editworthy, from 2017 to 2021. This role required strong time management and self-starting abilities, showcasing her entrepreneurial spirit. Through her freelance work, she demonstrated her capability to manage projects independently while delivering quality results.