Tatiana Odoudey
About Tatiana Odoudey
Tatiana Odoudey is an analyst specializing in claims management for class action settlements at Epiq. She has a background in business administration and experience in client communications and data entry.
Work at Epiq
Tatiana Odoudey has been employed at Epiq as an Analyst for Class Action Settlements since 2018. In this role, she is responsible for scanning and uploading documents into proprietary claims software. She engages in data entry from claim forms submitted by claimants, ensuring accuracy and compliance with court-approved settlement terms. Additionally, she handles both inbound and outbound client communications, including phone calls and emails, which are essential for managing class action settlements. Tatiana also develops summary descriptions of claims documents, contributing to the creation of concise summaries.
Education and Expertise
Tatiana Odoudey studied at Université du Québec en Outaouais, where she completed a Bachelor's degree in Administration and Business Management with a concentration in Marketing from 2014 to 2016. Prior to this, she achieved a Certificate in Administration and Business Management from 2013 to 2014. Her educational background equips her with the necessary skills and knowledge to effectively manage claims and communicate with clients in her current role.
Background
Before joining Epiq, Tatiana worked at Vidéotron as a Customer Service Sales Advisor from 2017 to 2018 in Gatineau, Canada. This experience provided her with valuable skills in client communication and service, which are applicable to her current position in class action settlements. Her transition from a customer service role to an analyst position highlights her adaptability and commitment to professional growth.
Responsibilities in Class Action Settlements
In her role as an Analyst for Class Action Settlements, Tatiana Odoudey is tasked with several key responsibilities. She is responsible for scanning and uploading documents into proprietary claims software, ensuring that all information is accurately recorded. Tatiana also engages in data entry from claim forms submitted by claimants, maintaining compliance with court-approved settlement terms. Her role involves significant client interaction, as she manages both inbound and outbound communications to facilitate the settlement process.