Wesley Hardy
About Wesley Hardy
Wesley Hardy is a Legal Services Specialist with extensive experience in help desk and customer service roles. He has worked at various organizations, including Citigroup and Epiq, and holds an Associate's degree in Information Technology Management from Berkeley College.
Work at Epiq
Wesley Hardy has been employed at Epiq as a Legal Services Specialist since 2019. In this role, he utilizes his expertise in legal services to support various client needs. His responsibilities include managing legal documentation and providing assistance in legal processes. Hardy's tenure at Epiq has contributed to his professional development in the legal services sector.
Previous Employment History
Prior to his current position, Wesley Hardy held several roles in various organizations. He worked at Citigroup as Administrative Support for six months in 2009. From 2009 to 2010, he served as a User Support Specialist at Simpson Thacher & Bartlett LLP. Hardy also worked as an Application Helpdesk Analyst at Grey Group from 2011 to 2013. His experience includes a brief role as a Shift Coordinator at Dutch Express in 2017 and a position in Field Operations at the United States Tennis Association in 2018.
Education and Expertise
Wesley Hardy has a diverse educational background in information technology and computer science. He earned an Associate's degree in Information Technology Management from Berkeley College from 2015 to 2018. Additionally, he studied Information Technology at Pace/Year Up Inc. from 2008 to 2009. Hardy also attended CUNY New York City College of Technology, where he focused on Computer Technology/Computer Systems Technology from 2019 to 2021.
Technical Skills
Wesley Hardy possesses intermediate skills in software, hardware, and network support. His expertise includes smartphone support and database administration. He is proficient in various versions of Microsoft Office, including 2003, 2007, and 2010, as well as Microsoft Visio and multiple Windows operating systems from Windows 93 to Windows 10. Hardy aims to transition into a programming or network administration role to further enhance his technical skill set.
Career Aspirations
Wesley Hardy aspires to transition into a programming or network administration role. He seeks to expand his skill set and improve his current specialties in the technology field. With over three years of experience in help desk and customer service roles, he is well-prepared to take on new challenges in the IT industry.