Barbara Chiprin
About Barbara Chiprin
Barbara Chiprin is a Manager of Customer Success with extensive experience in customer success management across various technology companies. She has worked at notable firms such as Okta, Salesforce, and Eptura, specializing in aligning customer needs with platform capabilities in security and cloud technology.
Current Role at Eptura
Barbara Chiprin serves as the Manager of Customer Success at Eptura, a position she has held since 2022. In this role, she is responsible for overseeing customer success initiatives and ensuring that clients derive maximum value from the company's offerings. Her focus includes developing strategies that align customer needs with Eptura's platform capabilities, particularly in the areas of CRM and enterprise software.
Previous Experience at Eptura
Prior to her current role, Barbara Chiprin worked at Eptura as a Senior Customer Success Manager for six months in 2022. During this time, she contributed to enhancing customer relationships and improving service delivery, leveraging her extensive background in customer success management.
Career Background
Barbara Chiprin has a diverse career in customer success and consulting, with significant roles at various technology companies. She worked at Okta, Inc. as a Senior Manager in Customer Success Deal Desk and later as a Principal Customer Success Manager. Her experience also includes positions at Salesforce.com, where she served as Services Engagement Manager and Senior Manager in Customer Success Management, and at Siebel Systems as a Senior Technical Account Manager and Consultant.
Education and Expertise
Barbara Chiprin studied at Indiana University Bloomington, where she earned a Bachelor of Arts degree with a focus on Journalism and Computer Science. She has developed expertise in orchestrating executive-level consulting for customer success, specializing in aligning customer needs with platform capabilities, particularly in security and cloud technology.
Authorship and Personal Interests
In addition to her professional accomplishments, Barbara Chiprin has authored a book related to customer success or technology. She also has a passion for photography, which complements her career in technology and customer engagement.