John Banning
About John Banning
John Banning serves as the Director of Customer Experience Operations - Customer Success at Eptura, where he has worked since 2022. With a strong background in consulting and project management, he has held various leadership roles in organizations such as TechBridge, Inc. and Accenture.
Current Role at Eptura
John Banning serves as the Director of Customer Experience Operations - Customer Success at Eptura, a position he has held since 2022. Based in Atlanta, Georgia, he focuses on enhancing customer satisfaction and operational efficiency. His role involves overseeing customer experience initiatives and ensuring successful project execution within the organization.
Previous Experience at TechBridge, Inc
Before joining Eptura, John Banning worked at TechBridge, Inc as the Director of National Community Lead for 11 months in 2018 and 2019. He also held the position of Director of Delivery Group at the same company from 2005 to 2018, where he contributed to community engagement and project delivery.
Career Background at Accenture
John Banning's career includes a significant tenure at Accenture, where he worked as a Manager from 1998 to 2005. During his seven years at Accenture, he gained valuable experience in consulting for top-tier clients, focusing on customer success and project management.
Educational Background
John Banning studied Electrical Engineering at the University of Alabama in Huntsville (UAH), where he earned a Bachelor of Science degree from 1990 to 1994. His educational background laid the foundation for his extensive career in engineering and customer experience.
Technical Experience at Sparta
Prior to his roles in customer experience and management, John Banning worked as an Engineer and Systems Analyst at Sparta from 1990 to 1998. This eight-year experience in Huntsville, Alabama, provided him with a strong technical foundation that supports his current leadership roles.