John Kerr Smith
About John Kerr Smith
John Kerr Smith is a Strategic Renewals Representative for EMEA at Eptura, based in London. He has held various roles in business development and renewals management across multiple companies since 2005.
Current Role at Eptura
John Kerr Smith serves as the Strategic Renewals Representative for the EMEA region at Eptura. He has held this position since 2024 and operates out of London, England. In this role, he focuses on managing and optimizing renewal processes, ensuring customer satisfaction, and driving revenue growth within the EMEA market.
Previous Experience in Business Development
Prior to his current role, John Kerr Smith worked as a Business Development Manager at Spinnaker Red Limited for 10 months in 2016. He then transitioned to self-employment, where he continued as a Business Development Manager from 2018 to 2020 in Worthing. His experience in business development has equipped him with skills in client relations and strategic planning.
Experience in Renewals Management
John Kerr Smith has extensive experience in renewals management. He worked as a Senior Consultant and Renewals Manager at Demarq from 2020 to 2022. Additionally, he served as a Senior Enterprise Renewals Manager for EMEA at Drift from 2022 to 2024. His roles have involved overseeing renewal strategies and enhancing customer retention.
Background in Energy Sector
John Kerr Smith began his career in the energy sector at EDF Energy, where he worked as a Developer Services Logistics Coordinator from 2005 to 2007. He then advanced to the role of SME Sales Executive for Renewals and Acquisitions, serving from 2007 to 2016. His background in this industry has provided him with a solid foundation in sales and customer service.
Educational Background
John Kerr Smith attended Lodge Park School from 1993 to 2000. His education during these formative years contributed to his professional development and skill acquisition, which he has applied throughout his career in various roles.