Lorenzo Louis
About Lorenzo Louis
Lorenzo Louis is a Customer Success Manager at Eptura, with extensive experience in project management and software development. He has a strong background in leading global teams and has worked in various roles at ICAD CONSULTANTS and CSIRO over nearly two decades.
Work at Eptura
Lorenzo Louis has been serving as a Customer Success Manager at Eptura since 2022. In this role, he focuses on enhancing customer satisfaction and ensuring successful implementation of Eptura's solutions. His responsibilities include managing client relationships and providing support to optimize the use of the company's products. Lorenzo's experience in project management and customer service contributes to his effectiveness in this position.
Previous Experience at ICAD CONSULTANTS
Lorenzo Louis worked at ICAD CONSULTANTS for a total of nine years, holding various positions from 2002 to 2019. He began as an Application Developer, then progressed to Project Manager and Application Consultant, and later served as Program Manager and Senior Project Manager. During his tenure, he led global teams across different time zones, ensuring high-quality project delivery and contributing to the company's growth.
Experience at CSIRO
Before joining Eptura, Lorenzo served as the Space and Asset Management Systems (SAMS) Manager at CSIRO from 2021 to 2022. In this role, he managed systems related to space and asset management, leveraging his extensive background in project management and IT. His experience at CSIRO further solidified his skills in managing complex projects and leading teams.
Education and Expertise
Lorenzo Louis holds a Bachelor's degree in Computing from the University of Western Sydney and a Master's degree in Project Management from the University of Sydney. His educational background provides a strong foundation in both information technology and project management, equipping him with the skills necessary for his roles in the IT industry.
Career Progression and Skills
Lorenzo has demonstrated significant career progression, playing a key role in expanding a business from a team of 2 to over 20 members. He possesses a keen eye for detail and a willingness to learn, which have been crucial in his career development. His strong background in software development and business development management, along with his adaptability in the IT industry, underscores his capability to meet challenges effectively.