Pooja Gaur
About Pooja Gaur
Pooja Gaur is an Order Operations Manager currently employed at Eptura, with a background in education and management from various institutions. She has over a decade of experience in operational roles, primarily at Pearson India Education Services Pvt. Ltd.
Current Role at Eptura
Pooja Gaur serves as the Order Operations Manager at Eptura, a position she has held since 2023. In this role, she is responsible for overseeing order management processes and ensuring operational efficiency. Her work is based in Gurugram, Haryana, India, and follows a hybrid work model.
Previous Experience at Pearson India Education Services
Pooja Gaur has extensive experience with Pearson India Education Services Pvt. Ltd., where she worked in various managerial roles over a span of six years. She began as an Assistant Manager from 2008 to 2010, then served as Manager Customer Service from 2011 to 2013, and finally held the position of Senior Manager from 2014 to 2020. Her tenure involved managing customer service operations and contributing to educational service delivery.
Educational Background
Pooja Gaur has a diverse educational background. She studied at Delhi University, where she earned a Bachelor of Commerce (B. Com) from 1999 to 2001. She also attended the Indian Institute of Management, Kozhikode, obtaining a Post Graduate Diploma in General Management Programme from 2014 to 2015. Additionally, she completed a Diploma in Aviation and Hospitality Management at the Air Hostess Academy from 2001 to 2002.
Early Education
Pooja Gaur completed her early education at Govt. Girls Senior Secondary School, where she focused on Commerce and achieved her Senior Secondary certification from 1998 to 1999. This foundational education set the stage for her subsequent academic and professional pursuits.