Monica Wu

Quality Engineer (John Lewis & Partner: Team Customer Ingestion) @ Equal Experts

About Monica Wu

Monica Wu is a Quality Engineer currently working at Equal Experts in London, specializing in customer ingestion for John Lewis & Partner. She has a strong background in electrical engineering and user experience, with previous roles at Tellumat, VASTech, and Equal Experts across various locations.

Current Role at Equal Experts

Monica Wu currently serves as a Quality Engineer at Equal Experts, specifically within the John Lewis & Partner team focusing on Customer Ingestion. She has held this position since 2024, contributing her expertise to enhance the quality of user experiences in product delivery. Her role involves developing and implementing quality assurance processes that align with user needs.

Previous Experience at Equal Experts

Monica Wu previously worked at Equal Experts as a Quality Engineer from 2020 to 2022. During this time, she was part of the John Lewis & Partner team, focusing on Basket & Listing. Her responsibilities included ensuring high-quality user experiences and contributing to the development of innovative testing standards.

Professional Background in Engineering

Monica Wu has a diverse engineering background, having worked as an RF Engineer at Tellumat (Pty) Limited from 2007 to 2011 in Cape Town, South Africa. She later transitioned to VASTech, where she served as a Test Engineer from 2011 to 2020 in Stellenbosch. Her extensive experience in quality assurance and testing spans multiple industries.

Educational Qualifications

Monica Wu studied at the University of Cape Town, where she earned a Master of Science (MSc) in Electrical Engineering, focusing on RF & Microwave from 2005 to 2008. She also holds a Bachelor of Science in Engineering (BSc(Eng)) in Electrical Engineering from the same institution, completed from 2001 to 2004. Her academic background supports her professional expertise in quality engineering.

Passion for User Experience

Monica Wu is passionate about user experience and emphasizes the importance of prioritizing user needs in product development. She has developed innovative standards and processes to streamline testing approaches and has experimented with advanced quality assurance technologies across various projects, reflecting her commitment to delivering high-quality products.

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