Dilip Patel

Dilip Patel

Senior Customer Service Engineer @ Equinix EMEA

About Dilip Patel

Dilip Patel is a Senior Customer Service Engineer at Equinix Emea in Redwood City, California.

Current Role at Equinix Emea

Dilip Patel holds the position of Senior Customer Service Engineer at Equinix Emea. In this role, based in Redwood City, California, United States, he focuses on ensuring optimal customer service by addressing technical concerns and maintaining system performance. The position emphasizes critical problem-solving skills and technical expertise to support a wide range of customer needs.

Position as Senior Customer Service Engineer

As a Senior Customer Service Engineer, Dilip Patel is responsible for troubleshooting and resolving service issues, providing technical support, and collaborating with other teams to enhance the customer experience. His work involves using advanced diagnostic tools and methods to maintain service quality and reliability. This role demands a high level of technical proficiency and a customer-focused approach to meet the company's service standards.

Location of Employment

Dilip Patel operates out of Redwood City, California, where he performs his duties as a Senior Customer Service Engineer. This location is a hub for Equinix Emea's operations, allowing him to engage directly with technical teams and customers to ensure that service issues are handled efficiently and effectively.

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