Bilal Iqbal
About Bilal Iqbal
Bilal Iqbal is a Help Desk Analyst at Equus Software in London, England, where he has worked since 2022. Previously, he served as a Retail Salesperson at Superdrug from 2019 to 2022.
Work at Equus Software
Bilal Iqbal has been employed at Equus Software as a Help Desk Analyst since 2022. In this role, he is responsible for providing technical support and assistance to users, ensuring that software and systems function effectively. His work contributes to the overall efficiency of the organization. Bilal is based in London, England, where he engages with clients and team members to resolve issues and enhance user experience.
Previous Experience at Superdrug
Before joining Equus Software, Bilal Iqbal worked as a Retail Salesperson at Superdrug from 2019 to 2022. During his three years in this position, he gained experience in customer service and retail operations. His responsibilities included assisting customers, managing inventory, and promoting products. This role helped him develop skills in communication and problem-solving, which are valuable in his current position.
Professional Background
Bilal Iqbal has a background in customer service and technical support. His transition from retail to a help desk analyst role demonstrates his adaptability and commitment to professional growth. His experience in both sectors equips him with a diverse skill set that enhances his ability to assist users effectively.