Kimberly Ingram
About Kimberly Ingram
Kimberly Ingram is a System Administrator with extensive experience in technical support and systems administration. She has worked for various companies, including Equus Software and Avis Budget Group, and holds degrees in Business Administration, Computer Networking, and Software Development.
Current Role at Equus Software
Kimberly Ingram has been serving as a System Administrator at Equus Software since 2019. In this role, she is responsible for managing and maintaining the organization's IT infrastructure. Her work involves ensuring system reliability, troubleshooting technical issues, and implementing solutions to enhance operational efficiency. Based in Denver, Colorado, she has contributed to the company's technological advancements over the past five years.
Previous Experience in Technical Support
Prior to her current position, Kimberly Ingram worked at HOCS Consulting Inc. as a Technical Support Engineer from 2018 to 2019. During this year-long tenure in the Greater Atlanta Area, she provided technical assistance and resolved client issues. Additionally, she held a tier 2 technical support role at Cbeyond, now a Birch Company, from 2013 to 2015 in Cartersville, Georgia, where she supported customers with more complex technical challenges.
Educational Background
Kimberly Ingram has a diverse educational background. She studied Business Administration and Management at Chattahoochee Technical College, earning a College Diploma in 2010. She further pursued Computer Networking at the same institution, achieving an AAS Degree in 2012. Kimberly also attended Western Governors University, where she completed a Bachelor's degree in Software Development from 2019 to 2022.
Career Progression in IT
Kimberly Ingram's career in IT includes various roles that have contributed to her expertise. She worked as a Systems Administrator at Avis Budget Group from 2015 to 2018 in Marietta, Georgia, where she managed system operations. Earlier, she served as a Level 2 Technician at IBBS from 2011 to 2013 in Cartersville, Georgia, providing technical support and solutions to clients. Her experience spans multiple facets of IT support and administration.