William Smith
About William Smith
William Smith is a Business Analyst at Equus Software in London, United Kingdom, where he has worked since 2018. He has extensive experience in business analysis and technical roles across various organizations in Australia and the UK.
Work at Equus Software
William Smith has served as a Business Analyst at Equus Software since 2018, contributing to the company for six years in London, United Kingdom. His responsibilities include scoping and implementing plans for the upgrade of HP RM 8 (TRIM). He has also led the design of a security model to ensure documentation security and facilitated the delivery of end-user training for over 300 staff members. Additionally, he has created user manuals and tip sheets to enhance user uptake of the HP RM 8 (TRIM) systems and designed training courses for various user levels.
Education and Expertise
William Smith studied at Copland College, where he achieved his Year 12 Certificate from 2003 to 2005. He furthered his education at Knowledge Academy, obtaining a Prince2 Foundation certification, Business Analysis Fundamentals, and Agile Project Management Foundation. He also earned an ITIL Foundation Certificate in IT Service Management from PM-Partners Group. His educational background supports his expertise in business analysis and project management.
Background
Prior to his role at Equus Software, William Smith held various positions in Australia. He worked as a Technical Analyst at First State Super from 2014 to 2017 and briefly served as an HP TRIM Coordinator at the City of Sydney in 2014. He also worked as a Business Analyst at Sydney Olympic Park Authority for four months in 2014 and as an Application Administrator at Ausgrid for six months in 2013. His career began at the Department of Immigration and Citizenship, where he served in multiple roles from 2006 to 2012.
Professional Experience
William Smith's professional experience spans several roles and organizations. He worked at Civica Pty Limited as a Business Consultant from 2012 to 2013 and at Converga Pty Ltd as a TRIM Helpdesk support from 2006 to 2007. His diverse roles have provided him with a solid foundation in business analysis, technical support, and project management, enhancing his capabilities in the field.